An official website of the United States government

Contact Us

Emergency Contacts

If you are an American citizen with an after hours emergency, please call the Embassy at +387 33 704 000

For emergencies during regular business hours Monday-Friday from 8:00 a.m. to 5:00 p.m., please call: +387 33 704 000

Please note that these telephone numbers are NOT for visa inquiries.

Consular Routine Inquiries

We handle only U.S. citizen emergency requests via telephone at +387 33 704 000.  We are unable to handle routine U.S. citizen inquiries or visa inquiries by phone.  For any American Citizen Service inquiries, please email us at SarajevoACS@state.gov.

Appointments are required for all non-emergency services (passport services, reporting birth of an American citizen abroad, notarial services, voting assistance). Here are tips for visiting the Embassy.


To contact a customer service representative regarding a visa, please visit the GSS Contact Us page for full information or use contact information below:

U.S. Embassy Consular Section
Phone: +387 33 943-955 (For all Visa inquiries)
SarajevoVisas@state.gov – All Visa related matters
SarajevoACS@state.gov – American Citizen Services

Press Office

Media seeking interviews and official statements by U.S. Government representatives are welcome to contact the press office at bhinfo@state.gov.

You may also call the Embassy at +387 33 704 000 (open 08:00 to 17:00 Monday-Friday) and ask for the Press Office.

Phone: +387-33-704-000
Email: bhinfo@state.gov (Please note, if your e-mail is not press inquiry or media related, you will not receive an e-mail response from this account.)

Where to Find Us

U.S. Embassy Sarajevo
1 Robert C. Frasure Street
71000 Sarajevo
Phone: +387 33 704-000
Fax: +387 33 659-722

Economic/Commercial Section

United States Embassy
Economic/Commercial Section
Phone: +387-33-704-000
Fax: +387-33-659-722
Email: sarajevocommercialservice@state.gov

American Spaces in Bosnia & Herzegovina

American Corner Banja Luka

American Corner Bihac

American Corner Bijeljina

American Corner Brcko

American Corner Doboj

American Corner Mostar

American Corner Sarajevo

American Corner Trebinje

American Corner Tuzla

American Corner Zenica