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Eligibility Requirements for U.S. Citizen Adult Passport Renewals
Important Passport Information

Eligibility Requirements for Online Payment and Mail-in Renewal of Adult Passports

Online Payment and Mail-in Renewal of Adult Passport Using Form DS-82

To use the online payment system, you must answer YES to all of the following:

  • I can submit my most recent U.S. passport book by mail with my renewal application;
  • I was at least 16 years old when my most recent passport book was issued;
  • I was issued my most recent U.S. passport book less than 15 years ago;
  • My most recent U.S. passport book has a validity of 10 years from issuance to expiration;
  • My most recent U.S. passport book was issued in my current name (or I can document my name change by submitting a marriage certificate, divorce decree, or court order with my passport application;) and
  • I currently reside in and/or have a valid mailing address in Bosnia and Herzegovina.

If you do not meet these criteria, please see “Apply for a Passport” for instructions on making an appointment to submit a passport application in person at the Embassy or Consulate nearest you.

Instructions for DS-82 Processing by Mail and Online Fee Payment – for U.S. citizens residing in Bosnia and Herzegovina

Step 1:  Complete, print and SIGN  the DS-82 Passport Renewal Form via the U.S. passport wizard.

*NOTE: You must provide a Social Security number, if you’ve been issued one.

Step 2:  Obtain one WHITE background color passport photo 2” x 2” (5 x 5 cm) taken within the past 6 months; no eyeglasses. See more information on photo requirements .

Step 3:  Include one photocopy (color or black and white) of the data page of your previous U.S. passport.

Step 4:  Include the passport you are renewing in the package you mail to the Embassy.  We will return to you the expired/canceled old passport with your new one.

 Step 5:  Name change documents (if applicable) (original + 1 photocopy)

If you would like to change the name on your new passport due to marriage, divorce, or court order, please include proof of your name change.  Documents must be original with English translation if applicable (ex. Marriage certificate, Divorce Decree, Court Order).  We will return your original documents.

Step 6:  Pay the passport application fee via the U.S. government’s secure payment site.  After successfully paying the fee, you must print out the electronic payment confirmation you receive via email and include it in the package you send to U.S. Embassy Sarajevo.

Step 7:  Once we receive your complete packet, we will process the passport application.  When we receive your new passport we will email you with pick-up or return by DHL instructions.

IMPORTANT: Include a return address on your envelope! [All envelopes without a return address will be rejected].

Step 8:  Mail all the items listed above to the U.S. Embassy Sarajevo at the below address or hand deliver to the Embassy’s Consular entrance during business hours (Monday – Friday 8:00 a.m. to 4:00 p.m. except holidays). We strongly encourage you to send your DS-82 passport renewal package via registered mail/courier.

Return is only by pick-up at the Embassy or by courier return.

 U.S. Embassy Sarajevo
Attn: Consular – American Citizen Services
1 Robert C. Frasure Street
71000 Sarajevo

Step 9:  When we receive your new passport we will email you with pick-up or return by courier instructions. Passport processing takes approximately two weeks.