Per current U.S. government regulations, any person who has travelled across international borders in the last 14 days is barred entry to U.S. Embassy Sarajevo. (Travel from Croatia, Serbia, or Montenegro by private vehicle is excepted.)
For all American Citizen Service inquires for items not answered by our information on this webpage, please email us at SarajevoACS@state.gov.
We handle only U.S. citizen emergency requests via telephone: +387 33 704 000. We are unable to handle routine U.S. citizen inquiries or visa inquires by phone.
Appointments are required for all non-emergency services (passport services, reporting birth of an American citizen abroad, notarial services, voting assistance).