Medical Assistance



First point of contact:

The emergency medical/ambulance dispatcher (local equivalent of 911) in Bosnia and Herzegovina is 124

  • This is a 24/ 7 emergency line
  • This will send an ambulance to your location and take you to the appropriate care center as decided by the ambulance team (usually a doctor and a nurse)

Medical insurance information

In Bosnia and Herzegovina, doctors and hospitals expect payment at the time of service (often in cash though credit cards are accepted in some cases). Your regular U.S. health insurance may not cover the cost of a doctor and/or hospital visit in Bosnia and Herzegovina. Please check with your insurance about the coverage you have while overseas and what is required to submit your claim subsequently.

For more information, please visit the U.S. Department of State’s Bureau of Consular Affairs web page “Insurance Providers for Overseas Coverage.”

To facilitate assistance in case of an accident, you should complete the information page on the inside of your passport providing the name, address and telephone number of someone to be contacted in an emergency.

A traveler going abroad with any preexisting medical problems should carry a letter from the attending physician, describing the medical condition.

Shipping medications from the United States to Bosnia and Herzegovina

Under Bosnian law, the import of medications into Bosnia and Herzegovina is strictly regulated. The BiH customs and health authorities generally clear incoming shipments of medication only upon the presentation of a prescription or a statement signed by a physician licensed in Bosnia and Herzegovina, certifying that the medication is essential for the patient. Travelers should not rely on having any medications shipped to Bosnia and Herzegovina, but should bring sufficient quantities for their trip.

COVID-19 testing

AGC Laboratory
Phone: 033 671 243
Address: Olovska 67
Website:  AGC

Polyclinic “Dr. Al Tawil”
Phone: 067 1300 194; 067 1300 195; 067 1300 196
Address: Zmaja od Bosne 7, Sarajevo
Website: Poliklinika Dr. Al Tawil

Health Center “Alea – Dr. Kandić”
Phone: 033 538 100; 061 358 563
Address: Avdage Šahinagića 3
Website: Alea Dr Kandic

Phone: 033 202 434
Address: Mehmeda Spahe 26b
Website:  BioMedicaLab

“Eurofarm Center”
“Unitic” location
o Phone: 033 296 375
o Address: Polyclinic in “Unitic”, Fra Anđela Zvizdovića 1
Ilidza location
o Phone: 033 773 032
o Address: Polylclinic Ilidža, Butmirska cesta 14
Website:  Eurofarm Centar

Banja Luka
Public Health Institute of the Republic of Srpska
Phone: 051 491 600
Address: Jovana Dučića 1
Website: Public Health Institute RS

Polyclinic “Dr. Pajić Medical“
Phone: 049 490 881
Address: Uzunovića 36
Website: Dr. Pajic

Regional Center Doboj – Public Health Institute of Republic of Srpska
Phone: 053 228 320
Address: Mese Selimovica 101

University Hospital Foča – Microbiology Department
Phone: 058 222 500 ext. 293
Address: Studentska 5
Website: Bolnica Foca

Regional Center Foča
Public Health Institute of Republic of Srpska
Phone: 058 210 620
Address: Njegoseva br. 15, Foca

“Eurofarm Center”
Phone: 038 240 240
Address: Ferida Dizdarevića 25A
Website: Eurofarm Centar

Istočno Sarajevo
Regional Center Istočno Sarajevo – Public Health Institute of Republika Srpska
Phone: 057 342 795; 057 321 511
Address: Stefana Nemanje br. 13, II sprat, Istocno Novo Sarajevo

University Clinical Hospital Mostar
Phone: 036 336 252
Address: Ulica kralja Tvrtka bb
Webpage: Sveucilisna klinicka bolnica Mostar

Polyclinic “VITALIS”
Phone: 036 310 210, 063 222 739
Address: Kardinala Stepinca bb, MEPAS MALL 6th floor
Website: Poliklinika Vitalis

Hospital Tešanj
Phone: 062 924 366
Address: Brace Pobrica 17
Webpage: Bolnica Tesanj

Regional Center Trebinje – Public Health Institute of Republic of Srpska
Phone: 059 240 000
Address: Stepe Stepanovica bb

Phone: 035 221 226
Address: Albin Hreljevića 29, Slatina
Website: BioMedicaLab

“Eurofarm Center”
Phone: 035 416 600
Address: Maršala Tita do broja 34, Zgrada Toranj 2nd and 3rd floor
Website: Eurofarm Centar

Tuzla Airport
Phone: 35 416 601
Address: Dubrave Gornje
Website: Tuzla Airport

University Clinical Center Tuzla
Phone: 035 303 500
Address: Ibre Pasica bb
Webpage: UKC

“Eurofarm Center”
Phone: 032 732 100
Address: Ozrakovići bb
Website:  Eurofarm Centar

Cantonal Hospital Zenica
Phone: 032 447 230
Address: Crkvice 67
Webpage: KBZE

Regional Center Zvornik – Public Health Institute of Republic of Srpska
Phone: 056 232 126
Address: Karakaj, zgrada Inzinjeringa