Medical Assistance



First point of contact:

The emergency medical/ambulance dispatcher (local equivalent of 911) in Bosnia and Herzegovina is 124

  • This is a 24/ 7 emergency line
  • This will send an ambulance to your location and take you to the appropriate care center as decided by the ambulance team (usually a doctor and a nurse)

Medical insurance information

In Bosnia and Herzegovina, doctors and hospitals expect payment at the time of service (often in cash though credit cards are accepted in some cases). Your regular U.S. health insurance may not cover the cost of a doctor and/or hospital visit in Bosnia and Herzegovina. Please check with your insurance about the coverage you have while overseas and what is required to submit your claim subsequently.

For more information, please visit the U.S. Department of State’s Bureau of Consular Affairs web page “Insurance Providers for Overseas Coverage.”

To facilitate assistance in case of an accident, you should complete the information page on the inside of your passport providing the name, address and telephone number of someone to be contacted in an emergency.

A traveler going abroad with any preexisting medical problems should carry a letter from the attending physician, describing the medical condition.

Shipping medications from the United States to Bosnia and Herzegovina

Under Bosnian law, the import of medications into Bosnia and Herzegovina is strictly regulated. The BiH customs and health authorities generally clear incoming shipments of medication only upon the presentation of a prescription or a statement signed by a physician licensed in Bosnia and Herzegovina, certifying that the medication is essential for the patient. Travelers should not rely on having any medications shipped to Bosnia and Herzegovina, but should bring sufficient quantities for their trip.