Visas

Due to reduced processing capacity, U.S. Embassy Sarajevo is not currently accepting applicants who are not citizens or residents of Bosnia and Herzegovina. 

Per current U.S. government regulations, any person who has travelled across international borders in the last 10 days is barred entry to U.S. Embassy Sarajevo. (Travel from Croatia, Serbia, or Montenegro by private vehicle is excepted.)

Admission to the United States requires a negative COVID-19 PCR test within 72 hours of travel and remains subject to a determination by Customs and Border Protection officers at ports of entry and subjects may be required to quarantine upon arrival.

Presidential Proclamation 10014, entitled “Suspension of Entry of Immigrants Who Present a Risk to the United States Labor Market During the Economic Recovery Following the 2019 Novel Coronavirus Outbreak,” was rescinded on February 24, 2021.  While the U.S. Embassy in Sarajevo aims to process cases as soon as practicable, the Embassy has not resumed regular visa processing and there are likely to be increased wait times due to substantial backlogs.

Entry restrictions for travel to the United States remain in place per Presidential Proclamation: Entry of non-resident foreign nationals who were present in or transited through the Schengen Zone (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland), the People’s Republic of China (not including the Special Administrative Regions of Hong Kong and Macau), the Islamic Republic of Iran, Brazil, the United Kingdom, or IrelandSouth Africa and India within 14 days prior to their arrival at the port of entry in the United States will not be permitted. and they will not be allowed to travel.

MRV fees are valid and may be used to schedule an interview appointment in the country where it was purchased. If you have an urgent matter and need to travel immediately, please follow the guidance provided at Global Support Services (GSS) to request an emergency appointment.

General Information

The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.

See our Directory of Visa Categories to determine which visa category might be appropriate for your purpose of travel to the United States.

Nonimmigrant Visas

Travel to the United States on a temporary basis, including tourism, temporary employment, study and exchange.

Immigrant Visas

For foreign citizens who want to live permanently in the United States.

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.

(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

U.S. Embassy Consular Section
1 Robert C. Frasure Street
71000 Sarajevo
Phone: +387 33 943-955 (For all Visa inquiries)
e-mail:
SarajevoVisas@state.gov – All Visa related matters
SarajevoACS@state.gov – American Citizen Services

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on Travel.State.gov.
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions.

Applicants renewing a full validity visa in one of the following categories:  B1/B2, C1/D, F, H1B,  J, M, L, R whose visa is either still valid or expired not more than 24 months ago, are entitled to apply for a visa without an interview (interview waiver program). Additionally, applicants who are under the age of 14 and whose both parents/guardians also possess U.S. B1/B2 visas, and applicants over the age of 79 may apply for a B1/B2 visa via the Interview Waiver Program.

To apply for a visa, please visit Official U.S. Department of State Visa Appointment Service. (https://ais.usvisa-info.com/en-ba/niv)

See frequently asked questions at Official U.S. Department of State Visa Appointment Service – Frequently Asked Questions. (https://ais.usvisa-info.com/en-ba/niv/information/faqs)

What does full validity mean?

To be eligible for interview waiver your last U.S. visa should be full validity.  For example, B1/B2 full validity is 10 years, and C1/D full validity is one year.

For a full list of visa validity periods for citizens of Bosnia and Herzegovina, check Travel.State.Gov page (https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country/BosniaandHerzegovina.html)

Please note:

  • The estimated time between sending in your passport until it returns to you is six weeks.
  • Only send in your passport once you have sufficient time to wait for processing.
  • For minors under the age of 14, applicants must send in a photocopy of both  parents/guardian’s U.S. visas with the application.
  • Participation in the interview waiver program does not guarantee visa issuance.
  • If the consular officer has questions for you, we will call you in for an interview.
  • Do not buy a ticket or make firm travel plans until you have your renewed visa in hand.

Applicants should only mail the required documents, specified below. You may need to mail specific supporting documents depending on visa classification such as I-20 for F, M and DS-2019 for J visas. Please refer below. Note: other documents will not be returned and will be destroyed.  

All applicants:

  • Passport
  • DS-160 confirmation page
  • Previous passport with U.S. visa (original, not photographed pages)
  • One color photograph taken within the last six months against a white background, and 5cm x 5cm in size. Wearing eyeglasses is no longer allowed in new visa photos; see photo requirements here.

Applicants under the age of 14:

  • Passport
  • DS-160 confirmation page
  • One color photograph taken within the last six months against a white background, and 5cm x 5cm in size. Wearing eyeglasses is no longer allowed in new visa photos; see photo requirements here.
  • Copy of parents’ valid U.S. B1/B2 visa(s)
  • Previous passport with U.S. visa (if applicable)

Applicants over the age of 79:

  • Passport
  • DS-160 confirmation page
  • One color photograph taken within the last six months against a white background, and 5cm x 5cm in size. Wearing eyeglasses is no longer allowed in new visa photos; see photo requirements here.

Mailing in your visa application

Courier-Return Service

All relevant visa documents will be returned using the selected service (i.e. pick up at point-of-service location or delivery address).

Note: Each application for a U.S. visa is unique. Information regarding how long the U.S. Consular Section adjudication process cannot be provided by this service. Once the U.S. Consular Section turns over the visa documents to the courier, it takes up to 3 business days for the documents to be ready for pick up or delivery.

After your visa is approved, you will receive instructions from Consular Officer on how to pay for shipment of your passport with the visa:

You will need to visit the main DHL Sarajevo Office at Rajlovacka cesta bb, 71000 Sarajevo, present the visa approval confirmation slip, pay for the shipment and choose one of the available options for passport delivery at the price of 40.00 KM per shipment:

1. Pick up at one out of the four available DHL service points: Sarajevo, Mostar, Banja Luka or Tuzla.

or

2. Home delivery to the applicant’s address.

Step 2: If applicable, the applicant will have to generate „return label“ with DHL for shipment with passport from the US Embassy to the applicant with 2 available options (2nd  shipment), choose one of the available options for passport delivery at the price of 40.00 KM per shipment:

1. Pick up at one out of the four available DHL service points: Sarajevo, Mostar, Banja Luka or Tuzla.

or

2. Home delivery to the applicant’s address.

Document Return Service using a Pick Up Location

Applicants are notified by email when visa documents are ready for pick-up at a courier return facility. Applicants must prove their identity using one of the following methods:

Applicants retrieving their personal documents must prove their identity with any of the following forms of documentation:

  • Official or State issued identification card (with photo).
  • Official driver’s license (with photo).
  • Birth Certificate.

Parents retrieving documents for their children must provide proof of their relationship by presenting the following documents:

  • A copy of the child’s birth certificate or adoption decree, with at least one of the parent’s full legal name displayed on the document.
  • The parent must prove their identity by presenting one of the documents listed in item #1 with a matching name on the child’s birth certificate or adoption decree.
  • Adult applicants may authorize a third party to retrieve their passport documents. The third party must present the following documents:
  • An applicant signed letter of authorization that contains the third party’s full legal name.
  • A photo copy of one of the applicant’s identification documents listed.
  • The third party must also identify themselves with one of the documents listed. The name on the identification must match the name on the authorization letter.

Any passports not retrieved within 30 days will be returned to the originating Consular Section.

Interview Waiver Program Courier-Send Service

There are several scenarios in the visa application process that may allow an applicant to provide documentation in support of the application without the need to appear in person at the Consular Section.

Applicant should deliver the passport, payment confirmation, DS-160 confirmation and other required documents to one of four available DHL service points: Sarajevo, Mostar, Banja Luka or Tuzla.

Step 1: The applicant will have to deliver documents to one of the listed DHL service points to be delivered to Consular Section of US Embassy and pay for delivery service to DHL at the Service point. Price for this service is 40.00 KM (1st shipment)

Step 2: If applicable, the applicant will have to generate „return label“ with DHL for shipment with passport from the US Embassy to the applicant with 2 available options (2nd  shipment), choose one of the available options for passport delivery at the price of 40.00 KM per shipment:

1. Pick up at one out of the four available DHL service points: Sarajevo, Mostar, Banja Luka or Tuzla.

or

2. Home delivery to the applicant’s address.

Please note: 1 applicant = 1 passport = 1 shipment

Courier Locations

DHL Head Office Sarajevo
Rajlovačka cesta bb
71000 Sarajevo
Oppening hours:
Mon-Fri  8:00 AM – 6:00 PM

DHL Service Point Mostar
Dr Ante Starčevića bb
8800 Mostar
Oppening hours:
Mon-Fri  8:00 AM – 4:00 PM

DHL Service Point Banja Luka
Bulevar Desanke Maksimović 18
78000 Banja Luka
Oppening hours:
Mon-Fri  8:00 AM – 4:00 PM

DHL Service Point Tuzla
Miška Jovanovića bb, prostor br. 7
75000 Tuzla
Oppening hours:
Mon-Fri  8:00 AM – 4:00 PM