The Consular Section of the U.S. Embassy in Sarajevo is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Telephone: Please contact a customer service representative using one of these telephone numbers:
- Callers in Bosnia: +387 33 943 955 or +387 33 208 541.
- Callers in the United States: Call 1 703 520 2499.
Skype: To use Skype to speak to a customer service representative during regular hours of operation, add a new contact to your Skype account with the Skype name usvisabosnia.
Visiting the Embassy or Consulate
All U.S. visas for residents of Bosnia and Herzegovina are processed at U.S. Embassy Sarajevo, at 1 Robert C. Frasure Street. Visa interviews are conducted by appointment only in the embassy’s Consular Section. When you arrive for your visa interview, Embassy guards will direct you to the consular waiting room.